If you have an emergency while you are traveling (such as fire or traffic accidents), or other trouble or have other complaints or questions, the following telephone numbers may be useful.

1.Emergency Numbers

Police   (Calling)

    110

Police   (Text message)

  12110

First-aid   Ambulance

120

Fire

119

Traffic  Accidents

122

SOS  in Water

12395

2、Questions & Complaints

Complaints   about Goods’ Qualities

12315

Complaints   about Prices

12358

Post   Code Information

184

Weather   Forecast

12121

Phone   Directory

114

Comprehensive   Information

12580/   118114

Railway   Information

12306

Civil   Aviation

950137

3、Major Banks

Bank of China    95566

Agricultural   Bank of China   95599

China Construction   Bank   95533

Industrial and   Commercial Bank of China  95588

Bank of   Communications   95559

Standard   Chartered Bank  800-820-8088

Citibank  800-830-1880

HSBC  800-820-8828

4. Airline Companies & Major Airport Services

Air China

95583

China Eastern   Airline

95530

Hainan Airlines

950718

Southern   Airlines

400-669-5539

Beijing Capital   International Airport

96158

Shanghai Pudong   International Airport

96990

5. Communications Services

China Mobile

10086

China Unicom

10010

China Telecom

10000

6. Express Delivery

EMS

11183

SF  Express

400-811-1111

Yuantong   Express

021-69777888

Shentong   Express

400-889-5543 

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